Louise Phelan is Vice President, Western, Central and Eastern Europe, Ireland, Middle East and Africa. She was recently appointed to this role following her tenure as VP of Global Operations Europe, the Middle East and Africa. She has responsibility for growing revenue and customers for PayPal in more than 100 countries across the region.
Louise joined PayPal from the senior management team of GE Money in 2006, when PayPal had 200 employees in Ireland. She oversaw significant growth and expansion with employee numbers currently at more than 2,600 in Dublin and Dundalk, and is on track to grow to 3,000 by 2018. She has held a number of senior leadership roles in her time at PayPal before becoming VP of Global Operations in EMEA in 2012.
In addition to her PayPal role, Louise is a non-executive Director at Ryanair, sits on the Board of Directors of Voxpro and is a member of the Action Plan for Jobs Implementation Group. She was the 2014 President of the American Chamber of Commerce in Ireland.
Louise’s leadership achievements have seen her win numerous awards. She won Ireland’s ‘Most Trusted Leader’ at the Great Place to Work awards and ‘Irish Innovation Champion’ at the 2014 Innovation Luminary awards.
In 2012, Louise was awarded the Sir Michael Smurfit Achievement Award by The Ireland Chamber of Commerce – United States. In the same year, she was presented with an Outstanding Contribution to Irish Industry Award by the CCMA. In 2013 she received the Women Mean Business Person of the Year and Business Woman of the Year by In Business Magazine.